Privacy Policy

Privacy Policy

Mangwalu Privacy Policy

At Mangwalu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping and delivery address

  • Order details

  • Any information you provide through customer support

We only collect information that is necessary to provide better services and complete your orders.

How We Use Your Information

Your information may be used for:

  • Processing and delivering your orders

  • Confirming orders through phone or WhatsApp

  • Providing customer support

  • Improving our products and services

  • Sending updates about orders, offers, and promotions (if you choose to receive them)

Payment Information

Mangwalu currently offers Cash on Delivery (COD) as a payment method.

We do not store or collect your bank card details or sensitive payment information.

Sharing Your Information

We value your privacy. We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers when necessary, such as:

  • Courier companies for order delivery

  • Service providers who help us operate our website

  • Customer support services

These parties are only allowed to use your information for providing their required services.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website usage

  • Improve website performance

You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security, and customers should also take care when sharing personal information online.

Third-Party Links

Our website may contain links to third-party platforms such as social media pages. We are not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before sharing personal information.

Your Rights

You have the right to:

  • Request information about your personal data

  • Ask for correction of incorrect information

  • Request deletion of your information where applicable

For any privacy-related request, please contact us.

Policy Updates

Mangwalu reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

We encourage customers to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone / WhatsApp: 03168094759

Instagram:
https://www.instagram.com/mangwalu_?utm_source=qr&igsh=em00Z21oZjV4YTI1

Facebook:
https://www.facebook.com/share/1BuGbdhhzB/

Thank you for trusting Mangwalu. We are committed to protecting your privacy and providing a safe shopping experience.