Shipping Policy

Mangwalu Shipping Policy

At Mangwalu, we are committed to providing a reliable and convenient shopping experience for our customers. We carefully process every order and work hard to deliver your products safely and on time.

Please read our shipping policy to understand our delivery process.

Order Processing Time

  • Orders are processed after successful confirmation.

  • Our team may contact you through phone or WhatsApp to verify your order details.

  • Processing usually takes 1–3 business days before shipment.

  • Orders are not processed on public holidays or during special sale periods.

Delivery Time

Delivery time may vary depending on your location and courier service availability.

Estimated delivery time:

  • Major cities: 3–5 business days

  • Other areas: 5–7 business days

Delivery times may be affected by factors such as weather conditions, courier delays, public holidays, or unexpected circumstances.

Shipping Charges

Shipping charges may vary depending on:

  • Customer location

  • Order size and weight

  • Current promotions or offers

The applicable shipping charges will be displayed during the order process or communicated before shipment.

Cash On Delivery (COD)

Mangwalu provides Cash on Delivery (COD) for customer convenience.

Customers are requested to:

  • Provide accurate delivery information.

  • Keep the payment amount ready at the time of delivery.

  • Receive the order personally or through an authorized person.

Order Tracking

Once your order has been shipped, tracking details may be shared with you through available communication channels.

You can contact our support team anytime for updates regarding your order.

Delivery Issues

If you experience any delivery-related issue, please contact us as soon as possible.

Possible issues include:

  • Delayed delivery

  • Incorrect delivery information

  • Damaged package received

Our team will assist you and try to resolve the issue quickly.

Incorrect Address Information

Customers are responsible for providing accurate:

  • Name

  • Phone number

  • Complete address

  • City and area details

Mangwalu will not be responsible for delays caused by incorrect or incomplete address information.

Contact Us

For any shipping-related questions, please contact us:

Phone / WhatsApp: 03168094759

Instagram:
https://www.instagram.com/mangwalu_?utm_source=qr&igsh=em00Z21oZjV4YTI1

Facebook:
https://www.facebook.com/share/1BuGbdhhzB/

Thank you for choosing Mangwalu. We appreciate your trust and look forward to delivering quality products to your doorstep.